What is your return and refund policy?

We sell a wide variety of products, and as such, our return policy applies differently to different products.

Bulk aggregates, sod, turf, live products, and empty CLS Landscape Bags are not eligible for refund. 

CLS Landscape Supply will accept returns of approved products up to 45 days from the date of purchase. Returns must be brought to the location where they were purchased, along with their original receipt. A 15% restocking fee applies to all returned products, with all returns subject to management approval. Refundable pallets must be returned by December 1st of the year they were purchased. 

Our full refund policy can be seen on our website here https://shop.clslandscapesupply.com/service/shipping-returns/

If you have any questions about refunds and returns, please reach out to our office at 403-239-0600