What is your return and refund policy?

We sell a wide variety of products, and as such, our return policy applies differently to different products.

We sell a wide variety of products, and as such, our return policy applies differently to different products. More specifically, bulk aggregates, sod, turf, live products, and empty CLS Landscape Bags are not eligible for refund.

CLS Landscape Supply will accept returns of approved products up to 45 days from the date of purchase. Returns must be brought to the location that they were purchased, along with their original receipt. A 15% restocking fee applies to all returned products, with all returns subject to management approval. Refundable pallets must be returned by December 1st of the year they were purchased.

You can find our full return policy below. If you have any questions about returns, please reach out to our office at 403-239-0600.

CLS Return Policy